Now Hiring - Senior Consultant, Organization Development & Change Management in Washington, DC

Location:
Metro’s New Carrollton Headquarters
4100 Garden City Dr| New Carrollton, MD 20784

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority’s telework policy.

MINIMUM QUALIFICATIONS

Education

• Master’s degree in Human Resources, Organization Development, Organization Behavior, Industrial-Organization Psychology or Business Administration.

Experience

• Ten (10) years of experience as an internal OD consultant while effectively partnering with external consulting firms. Demonstrated experience leading cultural change and influencing key stakeholders. Experience in HR transformation efforts and/or workforce trends that influence organization culture. Five (5) of these years must have been working with culture change, OE, management/leadership development, and/or OD principles and deploying organization effectiveness, team effectiveness, and change management tools such as Prosci .

Preferred

Education

• Ph.D. in Human Resources, Organization Development, Organization Behavior, Industrial-Organization Psychology, or Business Administration

Certification/Licensure

• Certification: Prosci Change Management Practitioner
• ICF Certified Coach

Medical Group:

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

SUMMARY

The Senior Consultant, Organization Development & Change Management provides subject matter expertise and consultation in change management, organization effectiveness and performance issues; and works in partnership with departments and client groups to initiate and influence cultural development and organization change initiatives that address organization goals and strategies.

ESSENTIAL FUNCTIONS

• Partners with the Department of Human Resources and other internal clients to help leaders set strategy and accomplish strategic priorities, manage change, and improve processes, all with the broader goal of strategically improving the effectiveness of the organization.
• Serves as the lead on a team of subject matter experts in leadership development, organization development and consulting who diagnose, design and deliver impactful solutions at the organization, team and individual level.
• Proactively addresses and responds to Organization Development (OD) issues by bringing stakeholders together, to assess root causes and performance gaps implementing and/or supporting implementation of appropriate interventions, including strategic planning, tactical and project planning, facilitation, leadership coaching, instruction, program design, materials development, and performance analysis.
• Uses data, benchmarking and research to build business cases and expert recommendations to senior leaders on organizational capability gaps and appropriate solutions to strengthen the business.
• Facilitates large-scale change initiatives, in support of Washington Metropolitan Area Transit Authority (WMATA)’s strategic goals.
• Facilitates, supports, and consults on organizational structure design, and redesign efforts to ensure the realization of intended business objectives.
• Initiates, supports and facilitates endeavors to enhance organizational effectiveness through interventions based on structure, programs, processes, and systems aimed at gaining a sustainable competitive advantage.
• Ensures effective contracting with clear goals and role clarity for senior leaders, HR, OD and contractors across the lifecycle of the project. Develops clear methods for effective sustainment of results.
• Develops strategies that assess organizational change readiness. Facilitates mindset shifts and/or behavior changes, across a diverse set of stakeholders and geographies.
• Improves group and departmental functioning and facilitates group and departmental planning and interaction to improve group and department productivity, decision making and performance in a team-based and program management-based cultural environment.
• Identifies and uses assessments and surveys, to analyze individual and group behavior. Recommends strategies for making needed changes.
• Builds trust and collaborates with teams in a virtual environment. Partners effectively with partners within HR and OD leaders across the enterprise, to transfer knowledge and skills.
• Influences and supports changes in organizational behavior. Serves as an internal consultant to facilitate team building, resolve work group conflict, and change in group norms, values and culture.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.